Help for Venues
SpaceFinder NYC is a matchmaking tool for renters looking for creative space, and spaces looking to promote their rentals. Powered by nonprofit Fractured Atlas, SpaceFinder NYC is free to list or search for space.
Fractured Atlas’ friendly support staff are available Monday thru Friday via NYC@SpaceFinder.org or 888-692-7878 X228.
For “quick fix” answers see frequently answered questions below.
Additional resources can be found in the SpaceFinder Knowledge Base.
I forgot my password, how do I reset it?
No problem! Click here: Reset My Password
How do I list my space?
Go to this link to get started, once you’ve submitted your listings, it takes 1-3 days for approval and publish.
My space was listed by someone else, how do I get access to the account?
Rather than starting a new account from scratch, contact Fractured Atlas and we’ll update the Admin access on the existing SpaceFinder account for your space.
I have multiple spaces, can I just create one listing for my whole facility?
You could, but you are missing out on a smart (and free) marketing opportunity to promote of each individual space and be matched to renters search. We have a handy “clone” listing option, to save you time creating multiple listings.
For details, check out Using Clone to Create Multiple Listings
How much does it cost to list my space?
It is 100% free to list your space, upload a calendar, and accept online bookings. If you choose to secure payment from renters upfront, there is a fee for processing payment.
How can I boost my ranking in the directory?
SpaceFinder rewards boosted ranking to the listings who are offer more convenience to busy renters looking for space. Specifically uploading a calendar, enabling space requests, and accepting credit card payment are all ways to both offer convenience and boost your visibility.
For details, check out: How to get Boosted in Search Results
How do I upload a calendar to display up-to-date availability?
Uploading a calendar is a smart way to advertise your unbooked times to those actively looking for space. The most common online calendar people use on our system is Google, but you can also use Yahoo, Outlook, among others. It’s an easy copy and paste of the calendar web address, just takes a few minutes and the calendar in your listing automatically updates daily.
For details, check out: 3 Steps to Uploading a Calendar
How does online booking work?
Online booking is a great way to streamline rental requests, payment, receipts and automatic reminders to renters.
For details, check out: Booking Engine Features & Benefits