Help for Renters
SpaceFinder NYC is a matchmaking tool for renters looking for creative space, and spaces looking to promote their rentals. Powered by nonprofit Fractured Atlas, SpaceFinder NYC is free to list or search for space.
Renters should contact venues directly with questions about booking a space, however for help related to your SpaceFinder account, Fractured Atlas offers the following options:
Browse FAQ (below) for a quick overview of SpaceFinder
Search SpaceFinder Knowledge Base for in depth support content
Contact support via NYC@SpaceFinder.org
Who do I contact about renting a space?
It’s best to contact the venue directly. Each listing specifies a venues’ preferred method of contact.
Is there a fee to book a space through SpaceFinder?
Nope! There is no fee to book online.
How does the info about rentals stay up to date?
Fractured Atlas approves all listings before they get published. We also follow up with a venue when a website link is dead, or a renter message bounces. Every six months venues are sent an email reminder to review their listing and update info. Calendars that show a space’s availability are automatically refreshed every day.
How can you help me find affordable space?
We know it’s hard to find affordable space, that’s part of why we built SpaceFinder! In addition to filtering spaces by rental rates within your budget, understanding your options to qualify for non-profit or subsidized rates is a good place to start.
For details, check out: Tips for Finding Affordable Space
How can you help me find accessible and inclusive space?
Can I share a shortlist of spaces?
Yes, this is a big time saver when trying to find time and space among a collaborative team. Once you’ve run your search, look above the map of search results and select the option “Save this search”. Your search will be saved to your dashboard.
How do I find a specific type of space if there isn’t a search filter for it?
Keyword search is a catchall tool for discovering new spaces based on super specific needs. Keyword search is helpful for when looking for a specific type of space like “church,” “outdoor,” or “gallery,” or when looking for a specific type of amenity like “3D-printer,”, “piano,” or “bar”. Try it and see what you discover.
The venue I want requires ‘proof of liability insurance’, what is that and how do I get it?
General liability insurance covers you for damage to other people and other people’s stuff. If you kick a hole in the wall, or kick an audience member through a wall (accidentally, of course), this insurance will cover the cost. Many venues require general liability insurance to ensure renter claims won’t get charged to their own venue insurance policy. You’ll need to provide a Certificate of Insurance, also known as COI, listing the venue specifically as ‘additional insured.’
For details, check out: When a Venue Requires Liability Insurance
How can I bring SpaceFinder to my city?
First, check to see what regional expansions of SpaceFinder are currently planned (we might already be on deck to serve your community). If not, we encourage you to publicly make the case for why SpaceFinder should be launched in your creative community by posting to our Feature Request forum. By contributing in this way you are helping us illustrate demand for our service when fundraising and working with local leaders.
For details, check out: SpaceFinder Feature Request Forum.